Mailgreet Help Center
Find answers, step-by-step guidance, and expert support for email marketing, automation, deliverability, email verification, integrations, and API setup.
Whether you are launching your first campaign, improving inbox placement, verifying subscriber lists, or connecting Mailgreet to your app, our help center gives you the resources and support you need to move faster.
Get help with campaigns, subscribers, templates, automations, analytics, billing, and integrations.
Popular help topics
Start with the most common Mailgreet support topics and get answers faster.
Setup an Account
Configure your workspace, domain, and account details so your emails are authenticated.
Create a Campaign
Build, personalize, and send your first email campaign with the right setup from day one.
Managing Subscribers
Move your list into Mailgreet with confidence using clean imports, segmentation, and list verification.
Email Verification
Use Mailgreet email verification to improve list hygiene and reduce invalid addresses before launch.
Email Templates Gallery
Explore pre-built templates or create custom designs for your campaigns.
Creating Email Workflows
Create trigger-based email automations for welcome sequences, follow-ups, and drip campaigns.
Campaign Reports & Analytics
Track opens, clicks, replies, engagement, and campaign performance with actionable insights.
Available Integrations
Connect Mailgreet with your app, CRM, ecommerce stack, or internal tools using APIs and extensions.
Browse help by category
Explore the Mailgreet knowledge base by product area and find the right documentation for your workflow.
Get Started
Set up your account, configure your workspace, connect your domain, and send your first campaign.
Campaigns
Create email campaigns with drag-and-drop templates, test designs, and schedule sends.
Subscribers
Import contacts, organize segments, manage custom fields, and use export tools.
Verifications
Find out how to improve inbox placement with email and phone verification features.
Templates
Explore pre-built galleries or create custom templates with our advanced editor.
Automation
Build automated email flows using triggers and actions for lifecycle messaging.
Analytics
Discover how to track subscriber growth, engagement metrics, and campaign reports.
Settings
Manage billing, upgrade plans, handle team management, and account settings in one place.
Documentation and resources
Use the right resource for your task, whether you need product guidance, developer documentation, or email marketing best practices.
Product Documentation
Explore step-by-step guides for campaigns, subscribers, templates, automations, analytics, and account setup.
API Documentation
Find developer docs for authentication, endpoints, webhooks, sending workflows, and integration setup.
Best Practice Guides
Learn email deliverability, list hygiene, migration, onboarding, and campaign optimization best practices.
Most viewed help articles
These are the articles Mailgreet users visit most when setting up and scaling email marketing.
Contact Mailgreet support
Need direct help? Reach the Mailgreet support team through the channel that fits your issue best.
Live Chat
Get fast answers for setup questions, product guidance, and troubleshooting during support hours.
Email Support
Send a detailed message for account issues, billing questions, technical troubleshooting, or follow-up support.
Priority and Enterprise Support
Get advanced help for high-volume sending, migration planning, deliverability consulting, and team onboarding.
From quick setup questions to advanced deliverability guidance, Mailgreet support is built to help teams at every stage.
Support options for every stage
Choose the level of guidance that matches your team, workflow, and sending volume.
Standard Support
Ideal for individuals and small teams that want access to documentation, email support, and essential setup guidance.
Priority Support
Best for growing businesses that need faster responses, onboarding help, and more hands-on support.
Enterprise Support
Built for larger teams that need dedicated guidance, deliverability expertise, migration support, and advanced service coverage.
Need help with deliverability, migration, or infrastructure?
Mailgreet goes beyond basic support with expert guidance for the parts of email marketing that matter most.
Deliverability Help
Work through inbox placement issues, sender authentication, bounce reduction, domain reputation, and sending best practices.
Migration Playbooks
Move subscriber lists, templates, and sending workflows into Mailgreet with a clear migration path.
Technical Guidance
Get support for API setup, SMTP workflows, custom integrations, and authentication configuration.
System status and service updates
Check real-time platform status, maintenance updates, and service incidents before opening a support request. This is the fastest way to confirm whether an issue is account-specific or platform-wide.
Frequently asked questions
Still need help?
Can't find the answer you are looking for? Reach out to the Mailgreet team for help with setup, email deliverability, automations, verification, API workflows, billing, and account support.