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Quick answers to common questions
How do I get started with MailGreet?
Sign up for a free account, verify your email, and you can start creating campaigns immediately. Our onboarding wizard will guide you through the basics.
What's included in the free plan?
The free plan includes up to 100 subscribers, 10,000 emails per month, basic templates, and email analytics. Perfect for getting started!
How do I set up my sending domain?
Go to Settings > Domain Setup, add your domain, and follow the DNS configuration instructions. Our system will verify your setup automatically.
Can I import subscribers from another platform?
Yes! We support CSV imports and direct integrations with major email platforms. Go to Subscribers > Import to get started.
How does email verification work?
Our built-in verification system checks email addresses for validity, reducing bounces and protecting your sender reputation.
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Whether you're a current customer, considering MailGreet, or just want to say hello — reach out anytime.
